Privacy Policy for AMS Moving & Storage
Effective Date: [Date]
1. Introduction
AMS Moving & Storage (“we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our services, including our website (http://shipams.com/) and mobile app (if applicable) (collectively, the “Services”). We are committed to complying with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as applicable.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, such as:
- Contact Information: Name, address, phone number, email address.
- Moving Information: Origin and destination addresses, move dates, inventory lists, items being moved, special handling instructions, insurance information.
- Payment Information: Credit card details, billing address, payment history.
- Account Information: Username, password, security questions.
- Demographic Information: Age, gender (optional).
- Internet Activity: Browsing history on our website, IP address, device information.
- Location Information: We may collect your location information if you use our mobile app (with your permission).
- Non-Personal Information: This includes information that cannot be used to identify you personally, such as aggregated data or anonymized information.
3. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To fulfill your moving requests, schedule moves, provide estimates, process payments, and communicate with you about your move.
- Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
- Marketing: With your consent, we may send you promotional emails or mailers about our services or special offers. You can opt out of marketing communications at any time.
- Improving Services: To analyze how our Services are used and make improvements.
- Legal Compliance: To comply with applicable laws and regulations.
- Security: To protect our Services and your information from unauthorized access, use, or disclosure.
4. How We Share Your Information
We may share your information with the following categories of third parties:
- Service Providers: We may share your information with third-party service providers who assist us with various functions, such as payment processing, marketing, customer service, and IT support. We require these service providers to protect your information.
- Business Partners: We may share your information with business partners who offer services related to moving, such as insurance companies or storage facilities. We will only do this with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or to protect our legal rights.
- Affiliates: We may share your information with our affiliated companies for the purposes described in this Privacy Policy.
- Third Parties with Your Consent: We will share your information with other third parties only with your explicit consent.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Sale/Sharing: You have the right to opt out of the “sale” or “sharing” of your personal information as defined under applicable law.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure.
7. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by law.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
AMS Moving & Storage, 5540 N park Rd Fort Lauderdale, Fl 33312 – +1 (888) 249 8509 – [email protected]
10. Notice to California Consumers
This section provides additional information for California consumers regarding their rights under the CCPA and CPRA.
- Categories of Personal Information Collected: We collect the categories of personal information listed in Section 2 above.
- Purposes of Collection: We collect personal information for the purposes described in Section 3 above.
- Categories of Third Parties with Whom We Share Information: We share information with the categories of third parties listed in Section 4 above.
- “Sale” or “Sharing” of Personal Information: [Clearly state whether or not you “sell” or “share” personal information as defined under the CCPA/CPRA. If you do, provide a clear “Do Not Sell or Share My Personal Information” link on your website.]
- Right to Know: California consumers have the right to request information about the categories and specific pieces of personal information we have collected about them, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: California consumers have the right to request that we delete their personal information, subject to certain exceptions.
- Right to Correct: California consumers have the right to request that we correct inaccurate personal information.
- Right to Opt-Out of Sale/Sharing: California consumers have the right to opt-out of the “sale” or “sharing” of their personal information.
- Authorized Agent: California consumers can designate an authorized agent to make a request on their behalf.
11. Shine the Light Law
California residents have the right to request information about the personal information we shared with third parties for their direct marketing purposes during the preceding calendar year.
